OUR APPROACH:

Effective debt recovery is essential to maintaining healthy cash flow.

While overdue accounts and slow-paying customers are an unavoidable part of extending credit, effective management can significantly reduce their impact on your business.

At CCMS, we combine experienced debt recovery with a personalised, proactive and results-driven approach.

We don't simply process accounts through a standard collection cycle. Each matter is actively managed, with every reasonable effort made to achieve recovery before legal action is considered.

Clients are kept informed throughout the recovery process, with comprehensive reporting providing clear visibility of account activity, recovery progress and matters requiring instruction or further action.

We understand that every client and every debt is different. Our experienced Account Managers work closely with clients to determine the most appropriate recovery strategy, providing timely, practical and commercially focused advice throughout the process.

SERVICES & FEATURES:
  • Commercial Debt Recovery
  • Trade Credit Insurance Debt Recovery
  • Local Government Debt Recovery
  • Field Calls
  • Skip Tracing & Location Services
  • Process Serving
  • Legal Recovery – Magistrates’, County, District, Supreme and Federal Court proceedings
  • Corporate Insolvency Recovery
  • Experienced Account Managers – personalised, responsive and hands-on service
  • Consistent & Proactive Account Management – regular follow-up, ongoing recovery action and timely client updates
  • Competitive & Flexible Pricing – cost-effective structures tailored to client requirements
  • Transparency & Accountability – 24/7 access to our secure cloud-based client portal
  • Professional, Compliant & Ethical Recovery – protecting our clients’ reputation while pursuing strong recovery outcomes
  • Honest Assessment of Collectability – practical advice on the prospects and commercial viability of recovery